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REGULATIONS

I GENERAL PROVISIONS

  1. These regulations apply to the rules of use of the online store www.ledwords.eu, hereinafter referred to as the Store. The Store was established under the laws of the United States and sells in the United States and the European Union.
  2. The owner of the online store, operating at www.ledwords.eu, is LEDWords LLC, based in Cheyenne.
  3. The Regulations define the rights and obligations of Users as well as the rights and obligations of the Seller as the entity managing and operating the Store.
  4. The Regulations apply to all Users, including Consumers.
  5. The user, upon registration, is obliged to familiarize himself with the content of the regulations and may undertake further actions after agreeing to and accepting all their provisions.
  6. The Terms and Conditions are made available to the Customer free of charge via the Website www.ledwords.eu, in a form that makes it possible to obtain, reproduce and record the Terms and Conditions by means of a data communications system used by the Store's Customer.
  7. The Customer, when registering an Account in the Store, is obliged to familiarize himself with the Regulations and by accepting and complying with the provisions of these Regulations, the Customer may make purchases under the conditions specified in the Regulations.

II DEFINITIONS

  1. User - a natural person, consumer, legal person or organizational unit without legal personality using the Store's services
  2. Consumer - according to Article 22 (1) of the Civil Code - a natural person making a legal transaction not directly related to his/her economic or professional activity.
  3. Retail Customer / Buyer - a user purchasing products at retail prices (without discount).
  4. Regular Customer / Buyer - a registered User, a person entitled to purchase products at a discount.
  5. Administrator - the entity providing www.ledwords.eu for the benefit of Store Users.
  6. User's Account - after registration and logging in, the User has the ability to make orders for the issued Products.

III TECHNICAL TERMS OF USE

  1. The object of the store is the retail and wholesale of cosmetic products and dietary supplements through an online store.
  2. The product catalog is an invitation to conclude a contract.
  3. For the use of the store's services it is necessary that the browser has JavaScript enabled.
  4. In order to use the Online Store, it is necessary for the Customer to have an active electronic mail (e-mail) account.
  5. During the use of the Store, small cookies are installed on the Customer's data communications system for the proper operation of certain functions of the Store, if the browser the Customer uses allows it.
  6. The store never sends requests to email the customer's password.

IV REGISTRATION at ledwords.eu and TERMS OF ORDER SUBMISSION AND Fulfillment.

  1. The store sells goods via the Internet, at www.ledwords.eu. Orders from customers are accepted via the website www.ledwords.eu
  2. You can place an order by using the function of adding a product to the shopping cart and then through the "Order" button.
  3. In order for the order procedure to be carried out correctly, it will be necessary to create a user account, through which you can also observe the status of the order.
  4. The basic condition for the realization of purchases made is the correct filling in of the contact information, together with a correct existing e-mail address and telephone number at which the order can be confirmed. Orders that cannot be confirmed within 3 working days will not be processed.
  5. After entering the registration data, the customer confirms that he/she has read and accepts the Terms and Conditions
  6. The user, by checking the appropriate boxes or entering his data in the appropriate fields, makes the following statement:
    1. I agree to the processing of my personal data by the administrator, provided in the registration form and order forms , for the purpose of proper performance of the contract;
    2. I joined voluntarily to use the services of the store;
    3. I have read the Terms and Conditions and accept all their provisions;
    4. The data contained in the form are truthful;
  7. The store does not share personal data, provided during registration, with third parties, except at the request of authorized state authorities for the purposes of their investigations.
  8. The Customer is responsible for the security and proper use of the Password, which he should keep confidential. If there are circumstances indicating a suspicion that the Customer's Password has been in the possession of an unauthorized person, the Customer is obliged to immediately notify the Seller of this fact.
  9. The customer, after registration, can log into the Customer Account at any time and make changes to the data he has provided.
  10. In the case of browsing the contents of the Store and placing an order by e-mail, registration is not mandatory.
  11. A registered User has the ability to:
    1. Order the product by selecting the To Cart tab;
    2. Recommend to a friend;
  12. It is forbidden to post comments:
    1. Carrying unlawful content, posting abusive or defamatory information, containing threats or obscene or indecent content; providing false or misleading information;
    2. Violating the rights of third parties; distributing spam;
  13. The user may not copy, modify or distribute the content, images of logos without prior permission of the authorized person.
  14. After completing the Order on the Website and determining the form of payment and method of delivery, the Customer sends the Order to the Store. Before sending the Order, the Customer is required to log in to the Customer Account. Each time before placing an Order, the price of the selected Goods and the cost of Delivery are indicated.
  15. After placing an Order, the Customer receives an e-mail message which is a confirmation of the receipt of the Order by the Store, confirming all relevant elements. In order to verify the Order placed, the Customer should confirm the Order by selecting the reference to the Store's Website containing the coded unique identifier of his Order.
  16. On the basis of the Order confirmation received in accordance with § 5(6), the Store shall check the availability of the Goods.
  17. In the case of positive verification of the availability of the Goods, the Customer receives information about acceptance of the Order for execution, which constitutes acceptance of the offer. At the same time, the contract of sale of the Goods is concluded.
  18. If the Customer chooses the payment method "transfer", the Order is executed after the transfer is credited to the Seller's bank account.
  19. The above confirmations and information are sent to the Customer's e-mail address provided at registration.
  20. If, after placing an Order, it turns out that the ordered Goods are unavailable in whole or in part, the Customer will be immediately informed by e-mail to the e-mail address provided or by telephone, including the expected waiting period for the availability of the Goods. In such a situation, the Customer may maintain the Order despite the longer waiting period, cancel the Order or limit the Order to the part of the Goods that is available.
  21. The Customer may cancel an Order placed in the Store at any time, but no later than the moment the Goods are shipped to the Customer.

V SUPPLY.

  1. The products will be delivered via international shipping companies.
  2. The seller chooses the shipping company depending on the country of delivery.

VI METHODS OF PAYMENT

    1. Payment can be made as follows:
      1. Quick payment through an external payment system PayPal
      2. Quick payment through the external payment system Stripe
    2. All prices are expressed in U.S. dollars and are gross prices and include all taxes.
    3. The price listed next to each Goods is binding from the moment the Customer places the Order. The price binds both the Customer and the Seller.

VII RIGHT OF WITHDRAWAL

  1. In accordance with the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by dangerous products (Journal of Laws No. 22, item 271), the consumer may withdraw from the contract without giving any reason, making a statement within 14 days of receiving the goods. To meet the above deadline it is sufficient to send the statement before its expiration.
  2. All products offered in the store are made to the individual order of the Buyer and the right of withdrawal from a contract concluded remotely in the EU does not apply in such a case.
  3. It is possible to return the product on the basis of warranty, in case the purchased product does not conform to the contract. The store also allows the return of the product for other reasons, after individual consideration.

VIII COMPLAINTS

  1. Complaints on the basis of the seller's liability for non-conformity of goods with the contract should be submitted in writing through the contact form, located at including link.
  2. The complaint should include a detailed description of the type of discrepancy, the date of occurrence, the order number and contact information, which will facilitate the complaint procedure.
  3. The store will consider complaints immediately, no later than within 14 days of receiving the complaint sent by the User.
  4. The returned goods must be accompanied by a description of the non-conformity of the goods with the contract, order number, account number and contact information.
  5. In the case of a justified complaint, the user may demand that the product be brought into conformity with the contract by replacing the product with a new one, unless replacement is impossible (due to out-of-stock) The store will refund the equivalent of the purchase price to the customer.
  6. Costs associated with the return of the advertised goods, the Store will reimburse immediately after processing the complaint.
  7. The response to the complaint is sent to the e-mail address, mailing address or fax number provided by the User.
  8. In the event of recognition of the complaint, the Store will immediately take action to implement its contents.

IX PERSONAL DATA AND PRIVACY POLICY

  1. The administrator of your personal data is LEDWords LLC, based in Cheyenne.
  2. The data will be processed for order processing, shipment of goods and complaint handling.
  3. The Administrator shall be entitled to disclose personal data only to entities authorized under applicable laws, in accordance with the provisions of the Regulations and applicable laws.
  4. Personal data and information contained in the order form will be used by the Administrator to conclude, amend, terminate the contract with the User and ensure the highest possible quality of services provided for this purpose the Administrator processes the following data: name and surname, streets, house number, apartment number, postal code, city, telephone number (to facilitate delivery), e-mail address.
  5. The user provides his/her personal data for registration voluntarily, as they are necessary for registration and purchase in the online store.
  6. The administrator of the site undertakes to apply technical and organizational measures to ensure data protection, in particular by securing the data against unauthorized access.
  7. If the Administrator has doubts about the truthfulness or timeliness of the registration data provided by the User, the Administrator is authorized to take the following actions:
    1. Calling the User to immediately remove false data or update the data,
    2. immediately block the performance of the service until the matter is clarified.
  8. The data will be stored indefinitely.
  9. You have the right to access, dispute, delete or restrict processing of your personal data.
  10. You have the right to object to further processing and, if you have consented to data processing, to withdraw it.
  11. Exercising the right to withdraw consent does not affect the processing that took place until the withdrawal of consent.
  12. You also have the right to data portability.
  13. You have the right to file a complaint with the supervisory authority.

X COPYRIGHT

  1. The Seller shall have exclusive property and personal copyrights to all materials, templates, forms, logos and other content contained on the Online Store website.
  2. Use of the materials on the Website is permitted only for the purpose of cooperation with the Seller and only for the Customer's own use. Copying, transferring and providing paid or unpaid access to third parties to the content on the pages of the Online Store is prohibited.
  3. With respect to the data and any other materials made available to the Customer or Internet User on the Website, it is not permissible to use them for the purpose of the Customer or Internet User's competitive business with the Seller.

XI FINAL PROVISIONS

  1. Amendments to the Terms and Conditions come into force after their acceptance by current Users of the Store who are Consumers (for whose benefit the services are performed). Such a User must accept the changes to the Regulations by sending an acceptance in response to the information about the changes to the Regulations, along with acceptance of the new text of the Regulations. The user has the opportunity to withdraw from the contract, its immediate termination in the absence of acceptance of the amended Regulations.
  2. Amendments to the Rules will not in any way affect the acquired rights of Users using the online store www.ledwords.eu before the effective date of the amendments, in particular, they will not affect orders placed and/or processed. In this case, these orders will be carried out under the previous rules.
  3. Acceptance of the Rules in their entirety, along with the changes made, is a condition for further use of the Store.
  4. The administrator reserves the right to temporarily completely disable the operation of the Store in order to improve it, add services or carry out maintenance, without prior notice to the Users, but this will not affect the execution of the order previously placed by the User.
  5. The user may at any time cancel the services provided electronically by the Store (e.g. User account) without incurring any additional costs and without indicating the reasons.
  6. Termination of the contract can be done by sending the appropriate statement through the contact form, located after the including link.
  7. The contract will be terminated within 1 business day after the Store receives the notice.
  8. The store may terminate the contract with 7 days' notice if the User provides unlawful content.
  9. Termination and termination of the contract does not in any way affect the acquired rights of Customers using the Store.
  10. For matters not regulated by these Regulations, the provisions of the US Civil Code shall apply in particular.
  11. These Regulations are effective as of 01/08/2021.

Due to the vacation break, sales at the store have been temporarily halted
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